Former Chief Credit Officer · Two $1B+ lenders

Build a business that can carry your plan.

For business owners, from the first $500K to $100M a year

Most plans do not fail on the idea. They fail on the way the business runs. I spent 20 years judging which businesses hold up. Now I line up how yours runs with where you are taking it, so growth does not break it, and it stops depending on you.

30 minutes · Free · No pitch deck · No follow-up sequence

$5B+credit overseen
20 yrsin credit & risk
1 memoyours either way
Plan vs. reality measured
1.0× → 2.5× value at stake
First fix named
Findings memo Sample · the one-page memo
BUSINESS ExampleREVENUE $3.8MBY T. Stepro
01 Approvals route through the ownerDecisions over $8,400 wait 6 days on average. Two clients flagged delays. HIGH
02 Margin leak in unpriced scopeRoughly 4 points of margin delivered free across 3 service lines. MED
03 Second line is promotableTwo seats ready for authority with a 90-day handoff plan. READY
Signed · T. Stepro · 30-min diagnostic Reviewed
The gap

The plan is fine. The way it runs cannot carry it.

Most owners do not have a plan problem. They have a gap between the plan on paper and how the work actually moves day to day. That gap is where growth stalls, margin leaks, and the business gets valued for less than it should be.

Where you said you are going
  • Grow sales without adding chaos
  • Hand the decisions to the managers under you
  • Be worth more, whether you sell, bring in a partner, or take some off the table
How the business runs today
  • Every new job adds work that lands on your deskStalls
  • Your managers ask you instead of decidingWaits
  • Most of what the business is worth walks out with youDiscount
The gap opens fastest when Growth outruns the structure A handoff or an exit gets real New software goes live, the launch team leaves, and nobody plans Day 2
The widest gap, drawn

Every line runs through you.

Almost every business I look at has the same widest gap: the plan assumes a team, and the work still routes through the owner. Buyers call this key-person risk. They pay less for it.

0/8 functions on this map route through the owner in a typical owner-run business

See what closing that gap is worth

YOU everything waits on you runs without you
What the gap costs

Same business. Three times the value.

Closing the gap changes the price the business commands. Below is a worked example on a $5M business, using what buyers paid in 92 completed sales in one industry. It is a model, not one of my clients.

Today
Sales$5,000,000
What a buyer pays1.0×

Every big relationship sits with an owner. Paper files and spreadsheets. Three owners, three ways of doing the same job. Nobody underneath is ready to take it.

$5.0Mwhat the business is worth
After the gap closes
Sales$6,000,000+20%
What a buyer pays2.5×

The work is written down. Second-line managers carry the key accounts. A future leader runs a profitable line the business used to hand away. Margin is above average for the industry.

$15.0Mwhat the business is worth
+$10,000,000in value the owners can take out
$1.67M → $5.0Meach owner's share, split three ways
20%more sales, at a higher price per dollar of sales

Selling is only one use for that number. It is also what a junior partner has to buy into, what a bank will lend against, and how much cash can come off the table without starving the business.

Where those two prices sit against 92 completed sales in the same industry

Industry middle1.56× median · 1.73× mean
Today1.0× After2.5×
lowest sale 0.06×highest sale 5.85×

What would have to change

  1. The office manager writes down how the work gets done, and the three owners start doing it one way
  2. The owners leave 25% of the earnings in the business and spend it on better systems
  3. Work the business used to hand to someone else becomes its own line, run by a future leader
  4. The owners put their managers on the key accounts and tell clients it is a just-in-case measure
  5. Some of the perk budget moves into training the team
  6. The owners start transition planning with a small circle inside the business

A modeled example, not a client result. Prices are from DealStats, covering 92 completed sales of insurance agencies and brokerages between January 2021 and December 2025, measured against net sales: median 1.56×, mean 1.73×, range 0.06× to 5.85×. The 1.0× starting point reflects a business in the bottom half of that range. The 2.5× is deliberately conservative for a business in the top half. The working rule behind all of it: every $1 of real improvement should return $5 to $10 or more in value. Your industry has its own numbers, and I will pull them for yours.

Book my 30-minute diagnostic

30 minutes · Free · The memo is yours either way

Any size

A $500K business and a $100M business break in different places.

The problems are different at each size, and so are the fixes. What I look at first does not change.

The local business$500K–$5M
What I see at this size
Only you can quote a job, so sales stop when you doStalls
Cash swings job to job, payroll month is a coin flipCash
One good guy quits and half the business walks outRisk
Prices set by gut, so busy months still make no moneyMargin

The goal: a business that earns while you take the week off

There is no structure yet. Just you, working harder. I build the first one: prices that cover the work, one owner for each job, and one number you check every week.

The scaled business$5M–$100M
What I see at this size
Managers push every hard call back up to youStuck
No one owns margin by service line, so it leaks quietlyLeak
Approvals sit on your desk for days and deals cool offSlow
The org chart never caught up to the growthStrain

The goal: a business that decides and grows without you

The structure exists. It just all points at you. I move the decisions down: managers who can approve without asking, and margin broken out by service line.

$500K
$100M Both end the same place: a business that runs without you
The path

Where you are. Where you're going.

Getting from one to the other takes work in a set order. That is where I come in.

Today

  • Everything routes through you
  • Busy, but margins are flat
  • Two weeks off feels impossible
  • Worth less than it should be
01DiagnoseFind what leaks and what leans on you
02PrioritizePick the three fixes worth making
03RestructureThe right people, with authority to decide
04RunThe business holds it without you

I walk it with you, month by month.

Where you're going

  • Your managers decide without you
  • Margin you can see and defend
  • Real time away, nothing breaks
  • Worth more to a buyer, a partner, or a bank
The diagnostic · 30 minutes

A straight read. Then next steps.

Thirty minutes on a call, then a written page you keep whether we work together or not. A first read, not a finished plan.

STEP 01 · READ
Sample · what I ask about
Owner hours per week61
Gross margin41.8%
Owner-routed approvals6-day wait
Second-line authority1 of 5 seats

I look at how the business runs

Who decides, who executes, what stalls when you are out.

You get an honest map of where it depends on you

STEP 02 · FIND
KEY PERSON WRONG SEAT MARGIN LEAK

I mark what holds the business back

Single points of failure. Margin leaks. Wrong seats.

You get your three biggest risks, named

STEP 03 · DECIDE

RISK #1 · KEY PERSON

WORTH FIXING · YES

Memo delivered

You get it in writing. You decide.

One page: what I saw, what it costs you, what to fix first.

You get the memo, either way

Book my 30-minute diagnostic

30 minutes · Free · The memo is yours either way

The record

Figures, not adjectives.

The same read that judged billion-dollar loan books, pointed at your business.

The operator TS Travis Stepro, former Chief Credit Officer
Travis SteproChief Credit Officer at two $1B+ lenders · 20 years in credit & operations
$0B

Lending fund under my authority as Chief Credit Officer

AgAmerica Lending · 141-person team
$0M+

Loans bundled and sold to investors, across 18 states and about 2 million acres

Ag Resource Management · Chief Credit & Risk Officer
0×

Team output doubled while headcount fell by half through attrition

Quality standards held
0 days

Full risk and revenue split delivered on a board deadline

Customer experience intact

These are figures from my years running credit. I am writing my first client memos now. That is why the diagnostic costs nothing.

The alternatives

Most owners already have one of these. Here is what each one leaves to you.

How much of the work each option covers

Peer groups & chairsVistage, EOS peer groups
Good counsel, from outside$$$$
Enterprise advisorylarge consulting firms
A report, then the team rotates off$$$$
EOS implementersystem install, year one
A system, run by you$$$$
Fractional COOpart-time executive
A second executive to manage$$$$
Working with meweekly working sessions, month to month
Full coverage
The read, and the work after it$$$$
Book my 30-minute diagnostic

30 minutes · Free · The memo is yours either way

A fraction of what a fractional COO costs. Month to month, no annual contract. Founding clients hold their rate while I write the first case studies. I give you the number on the call.

The fit

Who this works for.

This is for you if

  • You own the business, whether it does $500K or $100M
  • The business grew faster than the structure under it
  • Too much still routes through you, and you know it
  • You bought the system and adoption stalled, because nobody owns Day 2
  • You want to hear what is actually wrong

It is not for you if

  • You are pre-revenue or still finding the model
  • You want encouragement more than an honest read
  • You want it run for you. This is advisory, not staffing.
  • You want the result without doing the work
The agenda

The 30 minutes, exactly.

0–5 minYour business, quickly. What you sell, who does what.
5–20 minWhere the biggest risks and opportunities sit.
20–30 minWhether it is worth fixing, and how. Straight answer.
Working session, not a sales pitch Memo in your inbox in two business days Confidential. NDA on request. Not a fit? I say so on the call
Book it

Thirty minutes. You will know where you stand.

Bring nothing. Leave with your three biggest risks in writing.

You meet me directly. No handoff. What you share stays between us.

30 minutes · Free · No pitch deck · No follow-up sequence